How we collect, use, protect, and share information when you visit the site, book a call, or work with Apohenia.
Last updated: June 19, 2026
This policy is provided for transparency and operational readiness. It is not legal advice and should be reviewed by qualified counsel before final production use.
1. Scope
This Privacy Policy applies to Apohenia, our website, strategy-session booking flow, forms, communications, ads, analytics, client onboarding, and related services for rental-business owners and operators.
It applies to visitors, prospects, booked-call participants, clients, and authorized representatives of rental companies. It does not replace the privacy policies of third-party platforms you may use, including GoHighLevel, advertising networks, payment processors, email platforms, hosting providers, or client-owned rental platforms.
2. Information We Collect
We collect information you provide directly, information generated through your use of the site, and information received from service providers or business tools we use to operate the site and booking flow.
Contact information: name, email address, phone number, business name, website, social profiles, and preferred contact method.
Business information: rental-business stage, fleet size, current booking process, service area, offers, pricing, target customers, operational pain points, and launch goals.
Calendar information: selected appointment time, time zone, call status, reschedules, cancellations, and notes you submit through the booking system.
Communications: messages, emails, call notes, form responses, support requests, proposal discussions, and feedback.
Technical information: IP address, browser type, device type, operating system, referring pages, page views, approximate location derived from IP address, and site interaction data.
Marketing information: ad click identifiers, campaign source, landing page, conversion events, and analytics signals used to measure booking-flow performance.
Client materials: documents, contracts, intake forms, workflow notes, customer-portal requirements, automation instructions, brand assets, and other files you choose to provide for implementation work.
Payment and billing information: invoice status, billing contact details, transaction references, and related records. Full payment-card data, when applicable, is handled by payment processors and not stored by us directly.
3. Sources of Information
We may receive information from you, your team, booking and form tools, analytics providers, advertising platforms, email systems, CRM systems, payment processors, and other service providers involved in delivering or measuring our services.
4. How We Use Information
We use information to operate the website, evaluate whether Apohenia is a fit for your rental business, deliver services, improve the site and booking flow, and protect the business.
Schedule, confirm, reschedule, and prepare for strategy sessions.
Understand your rental-business model, offer, booking process, and implementation needs.
Provide proposals, onboarding, websites, ads, automation planning, contract-flow support, customer-portal direction, and related services.
Operate high-converting advertising and measure booked-call or booked-job performance.
Send transactional messages, reminders, follow-ups, updates, and service communications.
Improve website copy, layout, conversion tracking, service delivery, and internal workflows.
Detect fraud, abuse, spam, security incidents, or unauthorized use.
Comply with contracts, legal obligations, accounting requirements, and dispute-resolution needs.
5. Calendar, Forms, and CRM Tools
Our booking flow may use GoHighLevel or related LeadConnector services. When you submit a form or book a session, your information may be processed by those platforms so the appointment can be scheduled, stored, routed, and followed up on.
These providers may set cookies, use scripts, or process technical data according to their own terms and privacy policies. We use them to manage appointments, reminders, CRM records, and client communications.
6. Advertising, Analytics, and Cookies
We may use cookies, pixels, tags, server-side events, and similar tools to understand site traffic, attribute ad performance, measure conversions, and improve marketing. These tools may recognize your browser or device across sessions.
You can control cookies through your browser settings. Some browsers and devices also provide controls for advertising identifiers. Blocking cookies may affect forms, calendar embeds, analytics, and other site functionality.
7. AI, Automation, and Client Materials
Apohenia may help clients plan or implement AI-assisted workflows, including contract drafting support, follow-up automations, customer-portal direction, intake flows, and internal process automation.
If you provide business documents or workflow instructions for these services, we may process them with tools used for drafting, analysis, automation design, or implementation. You should not provide sensitive personal information, regulated data, payment-card data, government IDs, or customer information unless it is necessary for the work and covered by an appropriate agreement.
8. How We Share Information
We do not sell your personal information in the ordinary sense of selling a customer list for money. We may share information in the following limited ways:
Service providers: CRM, calendar, website hosting, email, analytics, advertising, automation, payment, document, and communication tools.
Implementation partners: contractors, vendors, or specialists who help deliver website, automation, advertising, portal, or creative services under confidentiality obligations.
Legal and safety: when required by law, subpoena, court order, government request, fraud investigation, or to protect rights, property, security, or safety.
Business transfers: if Apohenia is involved in a merger, acquisition, financing, reorganization, or sale of assets.
With your direction: when you ask us to connect tools, send information to another provider, or implement a workflow involving your chosen platforms.
9. Data Retention
We keep information for as long as needed to operate the business, provide services, maintain records, comply with legal or tax obligations, resolve disputes, enforce agreements, and improve our systems. Retention periods vary by record type, contract requirements, platform settings, and legal obligations.
10. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, transmission, or storage system is perfectly secure. You are responsible for using strong passwords, limiting access to your business tools, and avoiding unnecessary disclosure of sensitive information.
11. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or receive a copy of certain personal information. You may also be able to opt out of certain marketing communications or targeted advertising activities.
To make a request, contact us using the details below. We may need to verify your identity and confirm your authority to act for a business account before fulfilling a request.
12. Email and SMS Communications
If you provide your email address or phone number, we may contact you about appointments, reminders, proposals, onboarding, service updates, and relevant follow-up. You can unsubscribe from marketing emails through the link in the message where available. For SMS, reply with the opt-out instruction provided in the message or contact us directly.
13. US State Privacy Notices
Some US state privacy laws provide additional rights for residents of those states. These may include rights to know, access, correct, delete, obtain a portable copy, opt out of certain targeted advertising or sale/sharing activities, and appeal a denied request. We will honor applicable rights where required by law.
14. Children
Our services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
15. International Users
Apohenia is designed for business operations in the United States. If you access the site from outside the United States, your information may be processed in the United States or other locations where our providers operate.
16. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new last-updated date. Your continued use of the site or services after an update means the revised policy applies going forward.
17. Contact
For privacy requests, questions, or notices, contact Apohenia through the business contact method listed on the website or through the communication channel used for your strategy session or client relationship.